Good Advice for New Nonprofit and Volunteer Managers
If you’re new to the world of nonprofit and volunteer management, congratulations! You’ve joined one of the most interesting and rewarding careers out there. But just like any new venture, moving into management comes with a unique set of challenges. Here are some of the best bits of advice we’ve heard for new managers:
- Don’t Fear Your Title: Sure, you may have never been a “director” or “manager” before. And it might be scary to wonder if you’re up to the challenge. But think about the many managers and bosses you’ve had in your career. Surely, you’re at least as competent as most of them—and probably will outshine more than a few. Remember, you can’t be any worse than most of the managers out there! You automatically have the authority that comes with your title, so embrace it—don’t fear it.
- Step Up: Now that you’re a boss, you need to rise above the fray. Don’t participate in gossip or negative talk about management, co-workers, board members or volunteers. Set parameters for your friendships with those you now supervise. Being friendly is fine, but don’t overcompensate for your new role by pushing friendship or trying to be extra-chummy.
- Educate Yourself: Seek out opportunities to improve your abilities and skills. Leadership classes, management training, marketing classes and books on these topics will help you learn proven strategies and techniques that can make your job easier.
- Don’t Change Things Too Quickly: Your staff and volunteers may be resistant to change. Your becoming a manager might be enough change for a while. Take your time when introducing changes, and give staff and volunteers the chance to weigh in on new processes and procedures.
- Keep Communication Flowing: Above all, establish an open-communication management style. Don’t leave people in the dark, or they will worry that something is wrong. Talk through concerns and issues that people have, whether they’re related to your areas of responsibility or not, before they become bigger problems.
One aspect of volunteer management is proper volunteer screening. By conducting volunteer background checks and credit checks, you’ll keep your organization’s clients safer.